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American Express Off Campus Referral Drive 2022 scheduled to hire Engineer for BE/BTech/MCA – 2021/2022 batch graduates at Jobs in Gurgaon. The detailed eligibility and application process are given below.

Company Name : American Express

Job Position : Customer Service Analyst

Qualification : BE/BTech

Experience : Fresher

Job Location : Gurgaon

Job Description :

  • Set Up of Accounts using relevant systems (MYSU, CAPS, Globestar, IVU etc)
  • liaising with internal Business Partners and External Clients (via phone or e-mail) with relation to any erroneous applications received and proactively drive behavior changes with the partners to improve the application content
  •  Through Relationship Care manage the end to end journey of a cardmember application
  •  Supporting other corporate teams with any queries and/or escalations related to cardmember applications
  •   Maintaining daily work volumes and logging activity in appropriate formats in order to support productivity and timeliness measures. This roll will also include making Outbound Calls to collect Missing Information on the pending new applications.

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