OpenText Corporation | Associate Technical Support

Company Name : OpenText

Job Role : Associate Technical Support Specialist

Qualification : BE/BTech

Experience : 0 – 2 Years

Job Location : Hyderabad

Job Description :

0 -2 years previous experience working within a technical support environment
* University/College degree within a related discipline or equivalent work experience
* Solid foundation working with Windows OS and Outlook 
* Experience working with enterprise database product and technology as well as an understanding of SQL 

* Experience in analyzing or debugging (Windows -logs, Java debugging, Browser    debugging).

* Previous experience configuring HTTP and application servers
* Understanding of Networking and network technology
* Basic knowledge of MS Exchange and SharePoint would be an asset
* Basic Networking knowledge (TCP/IP, HTTP/s, Firewalls).

* Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution
* Proven experience working in a fluid environment that is ever growing and changing

Apply Now : – Click Here To Apply

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