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IT/Software Jobs 2022
IBM Off Campus Referral Drive 2022 scheduled to hire Engineer for BE/BTech/MCA – 2020/2021 batch graduates at Jobs in Pune. The detailed eligibility and application process are given below.
Company Name : IBM
Job Position : Technical Support Engineer
Qualification : BE/BTech
Experience : Freshers
Job Location : Pune
Job Description :
- Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
- Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
- Install and maintain virtual servers, software, to replicate customer reported issues, and install security patches and updates when necessary.
- Maintain detailed records of daily interactions with customers, reported issues, and completed solutions.
- Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information.
- Develop training technical notes and troubleshooting procedures to help customer’s support personnel interact properly with software.
- Create and implement new processes to improve efficiency and customer satisfaction.
- Help team members in the capacity of a senior engineer in problem solving and guidance as required.
Apply Now : – Click Here To Apply
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