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LTI Off Campus Referral Drive 2022 scheduled to hire Engineer for BE/BTech/MCA – 2021/2022 batch graduates at Jobs in Chennai. The detailed eligibility and application process are given below.
Company Name : LTI
Job Position : Service Desk Specialist
Qualification : BE/BTech
Experience : 1 – 5 Years
Job Location : Chennai
Job Description :
- First point of contact for all end user reporting technical issues over the phone, Chat or email or web.
- Responsible for providing the first-line of technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Applies basic diagnostic techniques to identify issues, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Escalates, if needed, unresolved or complex issues to the Remote Support Engineering staff or Field Engineering or respective support groups
Apply Now : – Click Here To Apply
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