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Microsoft Off Campus Referral Drive 2022 scheduled to hire Engineer for BE/BTech/MCA – 2021/2022 batch graduates at Jobs in Bangalore. The detailed eligibility and application process are given below.
Company Name : Microsoft
Job Position : Technical Support Engineering
Qualification : BE/BTech
Experience : Relevant
Job Location : Bangalore
Job Description :
- Help solve technically complex, strategic, high-profile or long-running customer cases that may require interaction with Software Engineering
- Responsible for the customer support experience with Microsoft
- Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
- Identify cases that require escalation (either technically or strategically)
- Create and maintain incident management requests to product group or engineering group
- Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
- Provide ramp activities, knowledge sharing, technical coaching and mentoring
Apply Now : – Click Here To Apply
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