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Microsoft Off Campus Referral Drive 2022 scheduled to hire Engineer for BE/BTech/MCA – 2021/2022 batch graduates at Jobs in Across India. The detailed eligibility and application process are given below.
Company Name : Microsoft
Job Position : Support Engineer
Qualification : BE/BTech
Experience : Fresher
Job Location : Across India
Job Description :
- Represent Microsoft and communicate with enterprise customers via telephone, written correspondence, or electronic service about finding solutions for technically complex problems identified in Microsoft products.
- Solve highly complex problems (at different levels), involving broad, in-depth product knowledge or in-depth product specialty; that may include support of additional product line. Frequently, these problems will not only be technically complex, requiring the highest level of customer skill.
- Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases.
- Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Tech Leads and escalation resources when appropriate.
- Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
Apply Now : – Click Here To Apply
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