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Abbott Off Campus Referral Drive 2022 scheduled to hire Engineer for BE/BTech/MCA – 2021/2022 batch graduates at Jobs in Bangalore. The detailed eligibility and application process are given below.

Company Name : Abbott

Job Position : TECHNICAL SUPPORT ENGINEER

Qualification : BE/BTech

Experience : Fresher

Job Location : Hyderabad

Job Description :

  • Receive service calls from internal and external customers capture all calls in service management tool by creating case
  • Remote fix/resolve reported problem over phone, create work orders, schedule FSE to customer site; organize parts dispatch for repair at site
  • Plan safety stock and optimize inventory to ensure parts availability and first-time fix and uptime of the product
  • Track work order closure in service management tool, follow up open cases to report to Technical Support manager timely
  • Maintaining iBase in SAP, ensure 99%-100% accuracy is very important
  • PM planning and scheduling working closely with Technical Support manager sharing report monthly   
  • Travel to customer sites to gain filed experience and support/share field workload with FSEs based on Technical Support Manager instructions,

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