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Lionbridge Off Campus Referral Drive 2022 scheduled to hire Engineer for BE/BTech/MCA – 2021/2022 batch graduates at Jobs in Mumbai. The detailed eligibility and application process are given below.
Company Name : Lionbridge
Job Position : Junior Engineer
Qualification : BE/BTech/MCA
Experience : Freshers
Job Location : Mumbai
Job Description :
- To perform the troubleshooting on the software applications support tickets/issues,
- To provide resolution/configuration fixes/comment on the support tickets in quick turnaround time.
- To filter the tickets that are real issues needing the development fix and to assign it to the engineering team.
- Co-ordinate with the Users/Operations team and Engineering team for resolution of the tickets.
- Validating any quick fixes to be deployed to production.
- To co-ordinate with the Level 1/2 support teams for client issues/tickets.
- To co-ordinate with the Product Owner for any new feature requests/enhancements from client issues/tickets.
- To co-ordinate with customers while on customer calls.
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