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Helping Hands IT Off Campus Drive 2022, Fresher/Experienced Jobs in India, IT Jobs in India
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PowerSchool Off Campus Referral Drive 2022 scheduled to hire Engineer for BE/BTech/MCA – 2021/2022 batch graduates at Jobs in Bangalore. The detailed eligibility and application process are given below.
Company Name : PowerSchool
Job Position : Associate Technical Support Engineer
Qualification : BE/BTech
Experience : 0 – 2 Year
Job Location : Bangalore
Job Description :
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
- Consults with programmers to explain software errors or to recommend changes to programs
Apply Now : – Click Here To Apply
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