PTC Hiring | Technical Associate |Apply Now !

Company Name : PTC

Job Role : Technical Support Engineer, Associate

Qualification : BE/BTech/BCA/MCA/ME/MTech

Experience : 0 – 2 Years

Job Location : Pune

Job Description :

  • Provide support services to assist customers and field staff with the configuration and troubleshooting of PLM applications or solutions like Windchill.
  • Opportunities to train, mentor, as well as participate in continuous training programs
  • Build the expertise of PLM applications like Windchill & FlexPLM
  • Strong mindset towards following the ISO 9001:2015 and Quality management procedures provided by the organization
  • Creating software configurations, replicating issues using cloud or on-premise environments, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to the customer
  • Utilize PTC’s case management tool to log issues and track associated statuses and related activities.
  • Create and publish knowledge articles for re-use by PTC customers and employees
  • Collaborate with other offices worldwide to provide first-class Support for mission-critical customers

Must-Have Skills

  • Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields.
  • 0-3 years experience in a similar support services or software development field i.e. hands-on/practical/business environment that utilizes technical and soft skills
  • Object-oriented programming background using Java
  • Strong verbal and written English communication skills

Industry : Software Product

Functional Area : Other

Role : Other

Keyskills : PLM, Windchill, Java, SQL, Unix, Linux

Reference Code : 36897BR

Apply Now : – Click Here To Apply

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