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Helping Hands IT Off Campus Drive 2022, Fresher/Experienced Jobs in India, IT Jobs in India
Freshers/Experienced Jobs 2022 in India – Off Campus Jobs, Walk-In Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process Candidates can get the latest Freshers Jobs 2022 in India from this page.
IT/Software Jobs 2022
Wipro Off Campus Referral Drive 2022 scheduled to hire Engineer for BE/BTech/MCA – 2021/2022 batch graduates at Jobs in Hyderabad. The detailed eligibility and application process are given below.
Company Name : Wipro
Job Position : Process Specialist
Qualification : BE/BTech
Experience : Fresher
Job Location : Hyderabad
Job Description :
- Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
- Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue
- Update own availability in the RAVE system to ensureproductivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all clientqueries
- Resolve client queries as per the SLA’s defined in thecontract
- Access and maintain internal knowledge bases, resources andfrequently asked questions to aid in and provide effective problemresolution to clients
- Identify and learn appropriate product details to facilitatebetter client interaction and troubleshooting
Apply Now : – Click Here To Apply
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